Frequently Asked Questions
What is Cobá?
Cobá is an ancient Maya City on the Yucatan Peninsula. It is located in the state of Quintana Roo, Mexico. Cobá means "waters stirred by the wind" which is appropriate as the settlement is surrounded by two large lagoons.
So you may be asking yourself "how is this related to a wood wallet?" keep reading to find out :)
What wood is used to make the wallet?
The wallet is made with the hardwood Tzalam aka "Caribbean Walnut", it comes from a tree (Lysiloma spp.) that grows in the Southeast region of Mexico, right around the Yucatan Peninsula.
One thing to keep in mind about our wallet...yes, it comes from a real piece of wood, therefore the grain on each wallet is completely different, "Not all wallets are the same, let the wallet choose you!".
How do I take care of my wallet?
The single most important thing about this wallet that may be tough for some to comprehend is that it is a FRONT POCKET wood wallet. If you sit on your wallet, it might break, it is only half an inch thick.
In terms of having your wallet always looking its best, we recommend applying a thin coat of "Danish Oil (Natural [no stain])" every 6 months. This will protect it and give it that wow factor (You will receive your wallet already treated with Danish Oil).
Help, my cards got stuck!
This is probably one of the most common questions we receive, if not the most. The wallet is designed to fit 4-5 credit cards/ID comfortably. If for some reason you put in more than that and they get stuck, give it a light tap and they should pop right out. If that does not work, we have managed to get them out with a paper clip. If all else fails, contact us and we will come up with a solution for you :)
We test every single wallet before it is shipped, keep in mind that changes in humidity and air temperature might cause the wood to shrink or expand. If you receive your wallet and this is the case, give it a day or two for it to get to your environment. If it is still giving you issues please get in touch with us to fix it.
How long until I receive my order?
Our handling time to process your order is between 1-4 days, after that the shipping time is dependent of the United States Postal Service (First Class Mail Domestic and First Class Mail International)
How can I be featured in your social media accounts?
If you decide to purchase our wallet and want to be featured on our social media accounts make sure to follow these steps:
- Follow us on Facebook and Instagram
- Upload a picture of che' (our wallet) to your account showcasing the wallet and your favorite spot.
- Tag us using @cobawallet (Facebook and Instagram)
- Throw in your favorite caption and the hashtag #cobalife
Thats it, you are now part of the Cobá family!
Do you only have one product?
At this time, for purchase, yes, but we are definitely working on other concepts/designs for other wallets, as well as other wood accessories. We strive to provide our customers with the most fashionable, minimalist wood products, so please be on the lookout (sign up to our newsletter and follow us on our social media accounts) for the latest updates regarding our products.